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Free 5-10 business days shipping
[ No Custom or Import Duty ]
We usually deliver within 5-10 working days.
We deliver accessories within 15-20 working days.
* The shipping time mentioned in the guide does not include the processing time of the order. Order processing time usually takes 1-3 business days.
Kindly note that the shipping guide is for reference only. The shipping time are calculated by using business days and delays maybe caused by force majeure, natural disasters, inclement weather, public holidays, and factors out of our control.
Customers will be notified about the shipping status via email after the package has been dispatched. And customers also can track the order through the button Order Status. If its a preorder item, it can be shipped only when in stock.
Reminder: The estimated shipping time is a general guide and does not apply to certain remote areas. We can't ship to remote islands or extra charges might be applied.
Note:
* The shipping time mentioned in the guide does not include the processing time of the order. Order processing time usually takes 1-3 business days.
* The delivery guide does not apply to certain selected remote locations. We can't ship to remote islands or extra charges might be applied.
We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.
To be eligible for a refund, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can chat with us or mail us at support@letscycle.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.Unfortunately we wont be able to pay for the return but we will be able to ship the new item free of cost
You can always contact us for any return question at support@letscycle.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Please don't open the packaging and drive the scooter/bike if there are issues with it as we wont be able to accept returns of used items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Exceptions
Unfortunately gift cards cant be refunded
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method minus the initial shipping cost ,restocking fee and transaction charges. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Please note that the manufacturer reserves the right of refund. If they find that product has been used , or not in the same condition as sent, they will refuse the refund
Cancellations
A fee of 30 pounds or total transaction charges (which ever is higher) would be charged for cancellation. If the item has already been shipped and package is returned, 2 way shipping would be charged (depending on weight of goods)
Cycle to Work is a smart, cost effective and simple way to get a new bike, clothing and safety related accessories for your commute. Save up to 42% on your purchases and spread the cost over 18 months when purchasing through a cycle to work scheme. We’ve teamed up with Bike2Work Scheme & VIVUP Initiative to offer employees and employers throughout the UK a really successful cycle-to-work scheme designed to get more and more people out and about riding bikes and reaping the multitude of personal and environmental benefits! The scheme is an initiative stemming from the Government’s Green Transport Plan, which aims to encourage more people to cycle to work by offering up to a 45% saving on the cost of a new bicycle and safety equipment. The scheme is run through employers and can be administered by a third party company, free of charge, so the paperwork is kept to a minimum. Each employee who signs up for the scheme saves Income Tax (PAYE) and National Insurance to encourage them to consider cycling to work and in the case of Croppers the uptake way exceeded expectations!
A-Spadz Qreate City Air – Effortless Urban Riding
The A-Spadz Qreate City Air blends sleek design, reliable power, and everyday comfort into a standout city e-bike. Its lightweight 6061 aluminum frame with premium triple-coat paint stays durable and stylish, while the EXSHO suspension fork smooths out rough urban roads.
Powered by a 36V 250W ANANDA motor and a long-range 36V 13.5Ah Smart BMS battery, you can enjoy up to 90 km of seamless riding. The full-color TFT display with NFC and Bluetooth keeps you informed and connected on every trip.
Enjoy smooth shifting with Shimano 7-speed gearing, responsive pedal assist, and all-weather control from GEMMA hydraulic brakes. The bright 30-lux headlight, daylight taillight, and reinforced fenders add safety and practicality.
Built for riders 5’1”–6’2”, the Qreate City Air offers comfort, stability, and reliability—perfect for commuting, errands, and everyday city adventures.
More than a battery: ambient light transforms into a camping lantern, breathes gently during charging
GEMMA brand Dual-piston hydraulic brakes with 180mm rotors ensure strong, reliable stopping power.
The rear rack’s elegant, frame-hugging design blends seamlessly with the bike, equipped with an ISO6742 tail light and ready for panniers, saddlebags, child seats, and more.
Every ride counts — record it right!
Pair your e-bike with the A-Spadz App and capture every mile of your adventure.
Easily adjustable stem ensures comfort and control for every rider.
SHIMANO TY300 derailleur paired with SL-M315 shifter delivers fast and precise gear changes every time.
Stylish front light delivers 100 LUX brightness and meets ISO6742 safety regulations for confident night rides.
Durable 27.5×1.95 tires with ISO6742-certified reflective strips keep you safe in the dark.
| A - Seat tube | 472 mm |
| B - Seat tube angle | 74° |
| C - Head tube | 173 mm |
| D - Head angle | 69° |
| E - Top tube length | 568 mm |
| F - Standover height | 465 mm |
| G - BB drop | 61 mm |
| H - Rear Center | 450 mm |
| I - Wheelbase | 1123 mm |
| J - Reach | 401 mm |
| K - Stack | 768 mm |
| L - Maximum seat height | 1052 mm |
| M - Minimum seat height | 851 mm |
| N - Rear rack height | 756 mm |
| O - Total length | 1816 mm |
| P - Handlebar height | 1068 mm |
| Q - Handlebar length | 707 mm |
| T - Rear rack width | 140 mm |
| R - Rear Rack Load | 25 kg |
We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.
To be eligible for a refund, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can chat with us or mail us at support@letscycle.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.Unfortunately we wont be able to pay for the return but we will be able to ship the new item free of cost
You can always contact us for any return question at support@letscycle.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Please don't open the packaging and drive the scooter/bike if there are issues with it as we wont be able to accept returns of used items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Exceptions
Unfortunately gift cards cant be refunded
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method minus the initial shipping cost ,restocking fee and transaction charges. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Please note that the manufacturer reserves the right of refund. If they find that product has been used , or not in the same condition as sent, they will refuse the refund
Cancellations
A fee of 30 pounds or total transaction charges (which ever is higher) would be charged for cancellation. If the item has already been shipped and package is returned, 2 way shipping would be charged (depending on weight of goods)
Shipping
We usually deliver within 5-10 working days.
We deliver accessories within 15-20 working days.
* The shipping time mentioned in the guide does not include the processing time of the order. Order processing time usually takes 1-3 business days.
Kindly note that the shipping guide is for reference only. The shipping time are calculated by using business days and delays maybe caused by force majeure, natural disasters, inclement weather, public holidays, and factors out of our control.
Customers will be notified about the shipping status via email after the package has been dispatched. And customers also can track the order through the button Order Status. If its a preorder item, it can be shipped only when in stock.
Reminder: The estimated shipping time is a general guide and does not apply to certain remote areas. We can't ship to remote islands or extra charges might be applied.
Note:
* The shipping time mentioned in the guide does not include the processing time of the order. Order processing time usually takes 1-3 business days.
* The delivery guide does not apply to certain selected remote locations. We can't ship to remote islands or extra charges might be applied.
🚚 Shipping - Free shipping on all orders to anywhere in UK and Europe. 5-10 business days delivery time.
We deliver accessories within 15-20 working days.
💝 Return & Refund Guarantee - 30 Days Hassle Free Returns & 12 Months Warranty. Please refer to t&C .
📞 Customer Support - Please email us at support@letscycle.uk Our support team will reply within 8 hours.
*Accesories shown in the pictures may be optional or available to buy seperately *All bikes are water resistant. For extra protection do cover your screens with plastic sheet to avoid water ingress when driving in rain
After brexit most items come with 2 pin plug We try to send adapter but sometimes it doesn't come. We will reimburse upto 5 pounds for the same.
*Product specifications like battery are directly mentioned by manufacturers and they are under optimum test conditions, they may vary with external factors like weight ,speed, wind and road conditions
| Product | A-Spadz Qreate City Air |
| Paint | Dust free YS Liquid paint / Triple Spray and Coating Process |
| Fork | EXSHO - Oil / Coil Suspension Fork / Alloy Crown and Lowers |
| Frame | 6061 Aluminum Alloy, Smooth welding |
| Handlebars | Aluminum alloy - W: 660mm riser bar |
| Torque | 35NM |
| Rear Rack | Internal mount aluminum alloy |
| Range | upto 90km |
| Wheel size | 27.5"*1.95 tire |
| Stem | Aluminum alloy adjustable stem |
| Sensor | Cadence Sensor |
| Saddle | SMAR comfortable city saddle |
| Chain | Stainless Steel |
| Cranks | Alloy Crank - 42T Chainwheel |
| Gear | SHIMANO - TY300D 7 Speed |
| Shifter | SHIMANO - M315 7 Speed thumb shifter |
| Motor | ANANDA - Rated 36V250W, 35N•M |
| Battery | 36V13.5AH -battery - ISO13849 Qualified Smart BMS - Patented strip lights & locking system |
| Charger | Output 42V2A Charger |
| Display | 2.4" Full RGB color side mount TFT display - 5 Speed Levels - Full Realtime Details - NFC & BT adapted |
| Headlight | 2W 30 lux |
| Taillight | Daylight / Brake Light |
| Pedal Assistance | Dual hall 12-magnet cadence sensor |
| Fenders | Reinforced Resin Fender, with adjustable stainless steel holder |
| Pedals | Reinforced Resin Pedal |
| Kickstand | Alloy Side Kickstand |
| Brake | GEMMA Power cut off Hydraulic Disc Brake |
| Rims | Aluminum Alloy |
| Tires | KENDA 27.5*1.95 Tires |
| Size | One Size |
| Rider Height | 5'1" - 6'2" inches / 155 - 188 cm |
| Inseam Range | 155 - 158 cm |
| Payload | 150kg |
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