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Free 5-10 business days shipping
[ No Custom or Import Duty ]
We usually deliver within 5-10 working days.
We deliver accessories within 15-20 working days.
* The shipping time mentioned in the guide does not include the processing time of the order. Order processing time usually takes 1-3 business days.
Kindly note that the shipping guide is for reference only. The shipping time are calculated by using business days and delays maybe caused by force majeure, natural disasters, inclement weather, public holidays, and factors out of our control.
Customers will be notified about the shipping status via email after the package has been dispatched. And customers also can track the order through the button Order Status. If its a preorder item, it can be shipped only when in stock.
Reminder: The estimated shipping time is a general guide and does not apply to certain remote areas. We can't ship to remote islands or extra charges might be applied.
Note:
* The shipping time mentioned in the guide does not include the processing time of the order. Order processing time usually takes 1-3 business days.
* The delivery guide does not apply to certain selected remote locations. We can't ship to remote islands or extra charges might be applied.
We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.
To be eligible for a refund, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can chat with us or mail us at support@letscycle.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.Unfortunately we wont be able to pay for the return but we will be able to ship the new item free of cost
You can always contact us for any return question at support@letscycle.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Please don't open the packaging and drive the scooter/bike if there are issues with it as we wont be able to accept returns of used items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Exceptions
Unfortunately gift cards cant be refunded
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method minus the initial shipping cost ,restocking fee and transaction charges. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Please note that the manufacturer reserves the right of refund. If they find that product has been used , or not in the same condition as sent, they will refuse the refund
Cancellations
A fee of 30 pounds or total transaction charges (which ever is higher) would be charged for cancellation. If the item has already been shipped and package is returned, 2 way shipping would be charged (depending on weight of goods)
Cycle to Work is a smart, cost effective and simple way to get a new bike, clothing and safety related accessories for your commute. Save up to 42% on your purchases and spread the cost over 18 months when purchasing through a cycle to work scheme. We’ve teamed up with Bike2Work Scheme & VIVUP Initiative to offer employees and employers throughout the UK a really successful cycle-to-work scheme designed to get more and more people out and about riding bikes and reaping the multitude of personal and environmental benefits! The scheme is an initiative stemming from the Government’s Green Transport Plan, which aims to encourage more people to cycle to work by offering up to a 45% saving on the cost of a new bicycle and safety equipment. The scheme is run through employers and can be administered by a third party company, free of charge, so the paperwork is kept to a minimum. Each employee who signs up for the scheme saves Income Tax (PAYE) and National Insurance to encourage them to consider cycling to work and in the case of Croppers the uptake way exceeded expectations!
Please note this is only a CE version 250W motor and without throttle.
Introducing the ADO Air 20 Pro Folding Electric Bike—an e-bike designed for convenience, performance, and style. Whether you’re commuting through the city or enjoying a weekend adventure, this lightweight folding e-bike offers an exceptional blend of modern technology and practical features. The ADO Air 20 Pro provides a smooth, energy-efficient ride, making it perfect for urban commuters and outdoor enthusiasts alike.
One of the most impressive features of the ADO Air 20 Pro is its maximum range of 100 km on a single charge when using pedal assist. This extended range makes it ideal for long-distance commuting or leisurely rides without worrying about running out of power. The pedal assist system offers an intelligent way to conserve battery power while giving you the boost you need on inclines and during long rides.
Powered by a 250W motor, the ADO Air 20 Pro provides the perfect balance of speed and efficiency. With a top speed of 15.5 mph, it’s an excellent option for city commuting, ensuring you get where you need to be in a timely manner. The motor also offers a smooth and quiet ride, making your journey more enjoyable and stress-free.
The ADO Air 20 Pro is equipped with a reliable Samsung 36V/9.6 Ah battery, known for its durability and power retention. It provides consistent power throughout your ride, and the charging time is relatively fast at 4-6 hours, so you can easily recharge it overnight or during the day at the office. The battery is integrated into the lightweight aluminum frame for sleek aesthetics and better protection from the elements.
The ADO Air 20 Pro comes with a torque sensor that provides an advanced pedal assist experience. This sensor detects the pressure you apply to the pedals and adjusts the motor’s power output accordingly, giving you just the right amount of assistance based on your effort. The 0-3 level pedal assist options allow for a customized riding experience, ensuring you get the perfect balance between power and manual pedaling.
One of the standout features of the ADO Air 20 Pro is its lightweight aluminum frame, which weighs only 18 kg. This makes it easy to carry the bike when it’s folded, perfect for commuters who need to take public transportation or store the bike in compact spaces like apartments or car trunks. Despite its light weight, the aluminum frame is highly durable and able to support a weight capacity of 120kg, ensuring it can accommodate a wide range of riders.
For added comfort, the ADO Air 20 Pro features adjustable front fork shock absorption, allowing you to fine-tune your suspension to suit different terrains. Whether you’re riding on smooth roads or tackling more uneven surfaces, the adjustable suspension helps absorb the impact, providing a smoother, more comfortable ride.
Safety is a priority with the ADO Air 20 Pro, thanks to its hydraulic disc brakes. These brakes offer superior stopping power and reliability, especially in wet or challenging conditions. The hydraulic system provides precise control, ensuring you can stop quickly and safely when needed, no matter the weather or terrain.
The ADO Air 20 Pro Folding Electric Bike is designed to accommodate riders of varying heights, from 150cm to 200cm, making it suitable for almost any adult. Whether you’re tall or short, the bike can be adjusted to fit your frame for optimal comfort and control.
This e-bike is built to perform in various weather conditions, with an IPX5 waterproof rating. The frame and electrical components are protected from rain and splashes, making it a reliable option for riding in wet environments. The IPX5 waterproof 1200-lumen headlight provides excellent visibility in low-light conditions, while the reflector tail light ensures you’re visible from behind, enhancing safety during nighttime rides.
The ADO Air 20 Pro is not just about performance—it’s also designed with sustainability in mind. The pedal assist system allows you to use less battery power, extending your ride range and reducing energy consumption. Additionally, the lightweight frame and energy-efficient motor make the bike a greener alternative to traditional vehicles.
The ADO Air 20 Pro Folding Electric Bike offers a unique combination of performance, portability, and comfort. With a 250W motor, 100 km range, and advanced features like hydraulic disc brakes and adjustable front fork suspension, this e-bike provides an enjoyable and reliable riding experience for a wide range of users. Its lightweight aluminum frame and folding design make it an excellent choice for commuters, while the torque sensor and pedal assist levels ensure you have complete control over your ride. Whether you're navigating city streets or exploring outdoor trails, the ADO Air 20 Pro is built to deliver.
| General Specification | |
|---|---|
| Range | 100 km max range |
| Speed | 15 mph, no throttle |
| Net Weight | 18 kg |
| Certificate | SGS CE |
| Suspension | Adjustable front fork shock absorption |
| Transmission | None |
| Tyre Size | 20*1.95 Inch |
| Pedal Assist | Torque sensor |
| Assist Intelligent | 0-3 level pedal assist |
| Rider Heights | 150cm-200cm |
| Weight Capacity | 120kg |
| Working Temperature | -10~50°C |
| Electronic Spec | |
|---|---|
| Marked Power | 250W |
| Peak Power | 250W |
| Battery | Samsung 36V/9.6 Ah |
| Throttle | Without throttle |
| Charging Time | 4-6 hours |
| Display | IPS Color Display |
| Torque | 40N.m |
| Components Spec | |
|---|---|
| Frame | Lightweight Aluminum Frame |
| Brakes | Hydraulic disc brakes |
| Wheels | Double Walled Aluminum |
| Fork | Standard |
| Headlight | IPX5 Waterproof 1200lumen |
| Tail Light | Reflector Tail Light |
| Chain Ring | Carbon Belt |
| Pedals | Folding Pedals |
| Seat | Standard |
| Waterproof | IPX5 |
We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.
To be eligible for a refund, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can chat with us or mail us at support@letscycle.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.Unfortunately we wont be able to pay for the return but we will be able to ship the new item free of cost
You can always contact us for any return question at support@letscycle.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Please don't open the packaging and drive the scooter/bike if there are issues with it as we wont be able to accept returns of used items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Exceptions
Unfortunately gift cards cant be refunded
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method minus the initial shipping cost ,restocking fee and transaction charges. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Please note that the manufacturer reserves the right of refund. If they find that product has been used , or not in the same condition as sent, they will refuse the refund
Cancellations
A fee of 30 pounds or total transaction charges (which ever is higher) would be charged for cancellation. If the item has already been shipped and package is returned, 2 way shipping would be charged (depending on weight of goods)
Shipping
We usually deliver within 5-10 working days.
We deliver accessories within 15-20 working days.
* The shipping time mentioned in the guide does not include the processing time of the order. Order processing time usually takes 1-3 business days.
Kindly note that the shipping guide is for reference only. The shipping time are calculated by using business days and delays maybe caused by force majeure, natural disasters, inclement weather, public holidays, and factors out of our control.
Customers will be notified about the shipping status via email after the package has been dispatched. And customers also can track the order through the button Order Status. If its a preorder item, it can be shipped only when in stock.
Reminder: The estimated shipping time is a general guide and does not apply to certain remote areas. We can't ship to remote islands or extra charges might be applied.
Note:
* The shipping time mentioned in the guide does not include the processing time of the order. Order processing time usually takes 1-3 business days.
* The delivery guide does not apply to certain selected remote locations. We can't ship to remote islands or extra charges might be applied.
🚚 Shipping - Free shipping on all orders to anywhere in UK and Europe. 5-10 business days delivery time.
We deliver accessories within 15-20 working days.
💝 Return & Refund Guarantee - 30 Days Hassle Free Returns & 12 Months Warranty. Please refer to t&C .
📞 Customer Support - Please email us at support@letscycle.uk Our support team will reply within 8 hours.
*Accesories shown in the pictures may be optional or available to buy seperately *All bikes are water resistant. For extra protection do cover your screens with plastic sheet to avoid water ingress when driving in rain
After brexit most items come with 2 pin plug We try to send adapter but sometimes it doesn't come. We will reimburse upto 5 pounds for the same.
*Product specifications like battery are directly mentioned by manufacturers and they are under optimum test conditions, they may vary with external factors like weight ,speed, wind and road conditions
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