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Free 5-10 business days shipping
[ No Custom or Import Duty ]
We usually deliver within 5-10 working days.
We deliver accessories within 15-20 working days.
* The shipping time mentioned in the guide does not include the processing time of the order. Order processing time usually takes 1-3 business days.
Kindly note that the shipping guide is for reference only. The shipping time are calculated by using business days and delays maybe caused by force majeure, natural disasters, inclement weather, public holidays, and factors out of our control.
Customers will be notified about the shipping status via email after the package has been dispatched. And customers also can track the order through the button Order Status. If its a preorder item, it can be shipped only when in stock.
Reminder: The estimated shipping time is a general guide and does not apply to certain remote areas. We can't ship to remote islands or extra charges might be applied.
Note:
* The shipping time mentioned in the guide does not include the processing time of the order. Order processing time usually takes 1-3 business days.
* The delivery guide does not apply to certain selected remote locations. We can't ship to remote islands or extra charges might be applied.
We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.
To be eligible for a refund, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can chat with us or mail us at support@letscycle.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.Unfortunately we wont be able to pay for the return but we will be able to ship the new item free of cost
You can always contact us for any return question at support@letscycle.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Please don't open the packaging and drive the scooter/bike if there are issues with it as we wont be able to accept returns of used items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Exceptions
Unfortunately gift cards cant be refunded
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method minus the initial shipping cost ,restocking fee and transaction charges. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Please note that the manufacturer reserves the right of refund. If they find that product has been used , or not in the same condition as sent, they will refuse the refund
Cancellations
A fee of 30 pounds or total transaction charges (which ever is higher) would be charged for cancellation. If the item has already been shipped and package is returned, 2 way shipping would be charged (depending on weight of goods)
Cycle to Work is a smart, cost effective and simple way to get a new bike, clothing and safety related accessories for your commute. Save up to 42% on your purchases and spread the cost over 18 months when purchasing through a cycle to work scheme. We’ve teamed up with Bike2Work Scheme & VIVUP Initiative to offer employees and employers throughout the UK a really successful cycle-to-work scheme designed to get more and more people out and about riding bikes and reaping the multitude of personal and environmental benefits! The scheme is an initiative stemming from the Government’s Green Transport Plan, which aims to encourage more people to cycle to work by offering up to a 45% saving on the cost of a new bicycle and safety equipment. The scheme is run through employers and can be administered by a third party company, free of charge, so the paperwork is kept to a minimum. Each employee who signs up for the scheme saves Income Tax (PAYE) and National Insurance to encourage them to consider cycling to work and in the case of Croppers the uptake way exceeded expectations!
Unleash your urban adventures with the ENGWE L20 3.0 Boost, a full-suspension electric bike meticulously engineered for comfort, power, and practicality. Whether you're commuting through city streets or exploring winding countryside paths, this e-bike delivers performance you can rely on.
At its core lies a 250 W brushless motor, delivering a court-approved top speed of 25 km/h legal for UK roads and a robust 75 Nm of torque for confident hill-climbing and seamless acceleration.
Boost Button: The game-changer. At the push of a button, the L20 Boost adds a burst of torque, giving you the extra power when needed—like climbing steep slopes or navigating heavy traffic.
A removable 48 V lithium-ion battery (approx. 13–13.5 Ah / ~648 Wh) offers an impressive range of up to 120–135 km on pedal-assist, depending on conditions. The battery locks securely to the bike for easy removal, charging at home, the office, or wherever suits you.
Expect a full charge in approximately 6.5 hours, allowing you to fuel up after a ride and be ready to go the next day.
Crafted with a durable 6061 aluminum alloy step-through frame, the L20 3.0 Boost is both strong and stylish—yet easy to mount and dismount, accommodating riders from approximately 150 cm to 183 cm in height.
Enjoy a plush and stable ride with full suspension (front fork and rear shock) coupled with oversized 20″ × 4.0″ fat tires, engineered for traction and comfort on varying terrain—from pavement to light trails.
Weighting around 34 kg, the e-bike is solidly built and capable of carrying loads up to 120–150 kg, perfect for daily commutes or packing in your essentials.
7-speed Shimano gearing gives you full control over your pace and performance.
An intuitive LCD display presents real-time data—speed, battery, PAS level—at a glance.
Built-in front and rear LED lights keep you visible and safe during night rides.
The bike comes equipped with a rear rack, optional front basket, mudguards, a kickstand, and a bell—combining function and utility.
Mechanical disc brakes (160 mm) ensure reliable stopping power in all conditions.
Optional Bluetooth connectivity via the ENGWE app lets riders track stats and adjust settings—available on certain platforms.
Full Suspension Step-Through Frame: Combines comfort and ease of use across terrains.
Boost Mode: A standout feature that delivers on-demand power—useful for quick accelerations or steep climbs.
Legal and Practical for Real Use: UK-legal speed, robust build, and accessible design make it an excellent daily rider.
The ENGWE L20 Boost is a top choice for daily use, thanks to its combination of ergonomic design, safety, aesthetic appeal, and long battery life.
Users appreciate the smooth handling even on rough roads, and the powerful acceleration delivered by Boost Mode.
While praised for performance, some riders mention the bike’s hefty weight and wish for USB-PD charging compatibility.
The ENGWE L20 3.0 Boost Electric Bike is the ultimate all-rounder for riders seeking style, comfort, power, and peace of mind. With its full suspension, fat tires, smart design, and that exhilarating Boost feature, it transforms every ride into an effortless journey—whether commuting, adventuring, or simply going further.
Perfect for:
Urban commuters ditching the car
Riders tackling hilly, variable terrain
Anyone who values ergonomic design and modern convenience
Get ready to push the Boost button, feel the thrill, and reclaim the joy of riding.
We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.
To be eligible for a refund, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can chat with us or mail us at support@letscycle.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.Unfortunately we wont be able to pay for the return but we will be able to ship the new item free of cost
You can always contact us for any return question at support@letscycle.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Please don't open the packaging and drive the scooter/bike if there are issues with it as we wont be able to accept returns of used items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Exceptions
Unfortunately gift cards cant be refunded
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method minus the initial shipping cost ,restocking fee and transaction charges. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Please note that the manufacturer reserves the right of refund. If they find that product has been used , or not in the same condition as sent, they will refuse the refund
Cancellations
A fee of 30 pounds or total transaction charges (which ever is higher) would be charged for cancellation. If the item has already been shipped and package is returned, 2 way shipping would be charged (depending on weight of goods)
Shipping
We usually deliver within 5-10 working days.
We deliver accessories within 15-20 working days.
* The shipping time mentioned in the guide does not include the processing time of the order. Order processing time usually takes 1-3 business days.
Kindly note that the shipping guide is for reference only. The shipping time are calculated by using business days and delays maybe caused by force majeure, natural disasters, inclement weather, public holidays, and factors out of our control.
Customers will be notified about the shipping status via email after the package has been dispatched. And customers also can track the order through the button Order Status. If its a preorder item, it can be shipped only when in stock.
Reminder: The estimated shipping time is a general guide and does not apply to certain remote areas. We can't ship to remote islands or extra charges might be applied.
Note:
* The shipping time mentioned in the guide does not include the processing time of the order. Order processing time usually takes 1-3 business days.
* The delivery guide does not apply to certain selected remote locations. We can't ship to remote islands or extra charges might be applied.
🚚 Shipping - Free shipping on all orders to anywhere in UK and Europe. 5-10 business days delivery time.
We deliver accessories within 15-20 working days.
💝 Return & Refund Guarantee - 30 Days Hassle Free Returns & 12 Months Warranty. Please refer to t&C .
📞 Customer Support - Please email us at support@letscycle.uk Our support team will reply within 8 hours.
*Accesories shown in the pictures may be optional or available to buy seperately *All bikes are water resistant. For extra protection do cover your screens with plastic sheet to avoid water ingress when driving in rain
After brexit most items come with 2 pin plug We try to send adapter but sometimes it doesn't come. We will reimburse upto 5 pounds for the same.
*Product specifications like battery are directly mentioned by manufacturers and they are under optimum test conditions, they may vary with external factors like weight ,speed, wind and road conditions
| Feature | Specification |
| Model | L20 3.0 Boost |
| Max Load Capacity | 150kg (330 lbs) |
| Ride Height | 5'1" - 6'3" (155cm - 190cm) |
| Certification | CE (EN15194) |
| Pedal Assist | 5 Levels |
| Foldable | Yes |
| Lab Tested Range | 135 km (Fully Charged) |
| Real-World Range (PAS 1) | 120 km |
| Real-World Range (PAS 3) | 100 km |
| Real-World Range (PAS 5) | 85 km |
| Waterproof Ratings | IPX7 (Wiring), IPX6 (Display & Lights), IPX5 (Motor & Controller), IPX4 (Battery Box) |
| Terrain | Tarmac Roads, Gravel-Paved Paths, Sandy Beaches, Country Roads, Paved Trails |
| Bike Weight | 33.2 kg (73.2 lbs) |
| Gross Weight | Approx. 42 kg (92.6 lbs) |
| Frame Material | 6061 Aluminum Alloy, Internal Battery, Step-Through Design |
| Frame Style | Compact, Full Suspension |
| Fork | Hydraulic, Adjustable Lockout, Aluminum & Iron |
| Rear Suspension | 30mm Travel |
| Tires | 20" x 3.0" Urban Hybrid Tires |
| Puncture Protection | 3mm Anti-Puncture Layer |
| Wheels | 20-inch, 12-gauge Spokes, 36-hole, Double-Wall Aluminum, Black |
| Motor | 48V Hub Motor |
| Max Torque | 75Nm |
| Assist System | Torque Sensor |
| Battery | 48V 13.5Ah (648Wh), 21700 Cells, with BMS |
| Display | 3.5" LED Color Display, ENGWE-Designed, Mid-Position, with Bluetooth |
| ENGWE App | App Control Available |
| Charger | 54.6V 8A Output |
| Front Light | 30 Lux with Integrated E-Horn |
| Rear Light | Automatically brightens When Braking or Shaking |
| Brake Type | Hydraulic, Dual-Piston |
| Disc Rotor | 180mm Front & Rear |
| Chain | C8R8 Anti-Rust, 116 Links |
| Chainring | 52T |
| Crank | 170mm |
| Rear Derailleur | Shimano Tourney RD-TY300, 7-Speed |
| Shifter | Shimano SL-M315-7R |
| Cassette | 7-Speed, 14T-28T |
| Pedals | Boron Steel, Non-Foldable |
| Saddle | ENGWE Soft Saddle |
| Seat Post | 10-Level Adjustable |
| Handlebars | 680mm Width |
| Stem | Foldable |
| Seat Clamp | Quick-Release |
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